Refund Policy
Last updated: June 2026
We want every little rider to love their Glidaboo. If something isn't right, here's how returns and refunds work.
30-day money-back guarantee
If you're not happy with your purchase, you can request a return within 30 days of delivery for a full refund of the product price.
Return conditions
Items should be returned in their original, undamaged condition with all parts included. Contact us first and we'll guide you through the simple process.
Faulty or damaged items
If your order arrives damaged or develops a fault within the 1-year protection period, we'll arrange a free replacement or refund at no cost to you.
Refund timing
Once your return is received and approved, refunds are issued to your original payment method, typically within 5–10 business days.
Questions? Reach our team any time and we'll be happy to help.